Development Jargon: the Undermining of Accountability to Stakeholders?
The
other day, I realized I've been in the business of development and conflict
management for 13 years. If you include my time doing human rights research
and advocacy, its 15 going on 16 years. Which I think is just enough time for
me to credibly admit that most of us are
winging it most of the rest of the time, and happily confident in what
we're saying about 20 minutes a week. Since moving into the blogosphere and
thus taking a step back from daily meetings and face to face interactions with
actual people in the same field, I have found that my confidence in the
arguments that I make in my writing is increasing. With considerable
reflection, I have concluded that a key contributing factor is the fact that I
am not listening to jargon and therefore not spouting it to my audience. Over
time, my readership has gone up and I like to think this is partly because I
use actual words - words that mean something to the average person, and that
have meaning to me.
Moreover,
there are so many words and terms that development practitioners use that mean
one thing in discussion and something very different in practice. Take for
example 'mainstreaming.' In discussion (and on paper) the term means we're
going to accommodate the interests and needs of
all groups - women, children, the elderly, disabled, minorities, etc. -
and topics - environment, DRR, etc. - but when we get to the actual practice of
it, I'm hard pressed to come up with more examples than gender-based budgeting
and pro-poor planning (and even that one is a bit iffy). Of course I read only
this morning that Wales has decided that all future legislation passed must be
done from an environmental perspective. That may very well be the best case of
'mainstreaming' I've heard of, and it is something that means the same on paper
as it does in practice.
Another
favourite is 'locally-owned.' I admit I am guilty of over-use of this phrase
and, after a conversation with my husband the other day, have decided to ban it
from my vocabulary. Drastic? Perhaps, but necessary. When development
practitioners speak and write about projects being 'locally-owned' we mean that
after discussing the priorities of the stakeholder group in question (be it a
country, a ministry, or a community) we designed a project, and someone in authority
among the stakeholders will sign off on various decisions at key points in
implementation. My husband, having just returned from a trip where community
resilience was the heart of the discussions, shared with me that these
particular communities had a different view of resilience than what we see in
every development programme drafted in the last two years. Their concept of
resilience stems from adapting to change and overcoming challenges using
traditional practice and local knowledge. The more money the international
community pumps into vulnerable communities to increase their resilience to
climate change (definition in question) based on foreign practices, the more
the communities fear becoming more dependent to be more resilient. So, all of a
sudden locally-owned really looks like 'locally accepted' and that has whole
different connotations both in theory and in practice. I imagine the same
scenario is applicable more often than not in other countries.
'Last
mile finance' is a new kid on the block in the development finance community. I
know this because my husband has been known to throw it into conversation with
me, until one day I told him I had no idea what he was talking about. Now, I'm
an educated person married to a development finance guy and all I could think
when I heard this particular phrase was 'yeah! We're almost done financing
development,' because that is the image the phrase conjures (alternatively, I
also conjured the idea that it meant development finance for the most remote communities
- the ones at the 'end of the road'). I was wrong on both accounts. If you're
not in development finance, you're probably a bit confused as well. Imagine
throwing that one out in discussion with local government officials who simply
want to talk waste water treatment or improvements in procurement processes. It
turns out that last mile finance refers to actually financing community
development - that is, ensuring that development finance makes it way through
the public financial management system to reach local government and community
budgets intact. A good idea that serves us all better when spelled out in its
long form rather than its jargon form.
Deep
dives. Seriously, who came up with this one? Can we not just say 'in-depth
reading/research' (or better yet 'extra reading') and not sound like pompous
asses? Someone stop these jargon-creating people before they hurt themselves.
Anyway.....
Jargon
itself isn't really the problem. I mean, we all have slang and colloquialisms
in our native languages and its use doesn't necessarily do irreversible damage
to our cultures. The problem with development jargon, as I see it, has more to
do with the fact that the words are place holders for more specific language -
basically, the actual verbs describing what we intend to do - that we never
really get around to defining - and truly acting on - at a later date. It
makes us sound responsible and responsive, being - god forbid - locally owned,
and avoiding the possibility of appearing donor or organizationally-driven. The
problem is that our over use of jargon - intent without specifics - allows us
to make promises but not be forced to keep them during the implementation of
our projects. Jargon can be molded or explained away much more easily than
proper descriptions of actions. It is also something of a get out of jail free
card with stakeholders. If we only managed part of the job, say mainstreaming
environment or getting local 'ownership', we have ways out that detailed
descriptions would otherwise not allow. 'No, really, with the mayor as part of
the project board, the community takes ownership of this project,' (never mind
that the community probably couldn't describe the project beyond a few key
activities.) 'Yes, environmental mainstreaming was achieved. We did an
environmental baseline study of our activities and have regularly reported
against it.' (I made that one up. I've never seen nor heard of an environmental
baseline of a project that wasn't explicitly about the environment. Environment
impact assessments are separate).
Maybe we
don't sound as interesting when we leave the jargon behind, but we certainly
have a clearer understanding of what we plan to do, and, more importantly, the
stakeholders do too. And that's the point - in order to be effective, sustainable
and have long term impact, there needs to be accountability and clear
communication with stakeholders. With the amount and type of jargon we use, we
may very well be hindering rather than helping this objective.
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